Our leadership team works closely with the Board of Directors to implement the goals and objectives of Abode Services, and to ensure that all agency activities are focused on our mission to end homelessness.
Senior directors bring decades of experience in non-profit service and leadership, with special expertise in program development, housing placement, mental health services, and community outreach.
Chief Executive Officer
(510) 657-7409 ext. 206
Louis has led Abode Services for more than 20 years, helping the organization grow into the leading provider of housing and services to residents experiencing homelessness in Alameda, Santa Clara, San Mateo, Santa Cruz, and Napa counties. During his tenure, Abode Services has grown from a local “start-up” with one shelter serving 66 adults and children into a regional organization that owns and operates hundreds of supportive housing units and provides services to more than 6,100 adults and children each year.
Louis is responsible for the overall management of the more than 350-employee organization, making sure it grows responsibly and maintains its mission of improving the health of the community by implementing programs that end homelessness.
Louis has been elected to serve as President of the Alameda County Council of Mental Health Agencies and chosen to be on the board of directors for Destination:Home. He currently serves on the Alameda Health System Board of Trustees.
Louis holds a Bachelor of Arts in philosophy from Holy Names University in Oakland and Master’s degrees in social work administration and pastoral ministry.
Chief Operating Officer
(510) 657-7409 ext. 212
Vivian is responsible for the day-to-day operations of Abode Services. Through close collaboration with directors and community stakeholders, she helps advance the mission of Abode by overseeing all programs and securing strategic opportunities to increase the supply of affordable housing options.
Vivian’s rich history and experience at Abode Services are a crucial benefit to the organization. She began working here in 2006, becoming director of housing in 2008 before being promoted to associate director in 2012. Vivian formerly worked in the areas of foster care, hospice, and international community development.
She currently serves on the board of Kidango, an agency providing childcare, nutrition, and mental health services to low income families. She holds a Bachelor of Arts in sociology from the University of California- Davis and a Master’s degree in social welfare management and planning from the University of California- Berkeley.
Chief Financial Officer
(510) 657-7409 ext. 234
John is responsible for all aspects of Abode’s accounting and financial oversight. He is an accomplished, senior-level executive with extensive finance, accounting, and business development experience in small and large not-for-profit organizations. He also has extensive experience in business planning and financial analytics, as well as in the design and implementation of information systems. His strong qualifications include a proven ability to improve an organization’s cash position through efficiency improvements, internal controls, and cost reductions. He is a proven executive with strong management experience in accounting and finance, and an experienced leader with excellent communication and interpersonal skills that are necessary to establish rapport with all levels of an organization’s staff, leadership, and board of directors.
John has a Bachelor’s degree from Walla Walla University in Washington, a Master’s degree from Andrews University in Michigan, and a Master’s degree in business administration from UC Riverside.
Director of Real Estate Development
Jon oversees Abode Services/Allied Housing’s development projects from conception to completed construction and lease up. Jon leads his project management team through every aspect of both new development and acquisition rehabilitation projects - finding an appropriate location for a new project, securing the necessary governmental approvals, securing the necessary capital and subsidy funding, managing the construction or renovation work, and working with property management and services to lease up the development at the end of construction.
In addition to the construction of supportive housing apartment buildings, Jon's team has been involved in several innovative methods for creating new affordable and supportive housing opportunities including motel conversion, partnering with Habitat for Humanity to renovate a boarding house for homeless veterans, and using factory-built modular construction for cost-effective supportive housing.
Jon was a licensed civil engineer for 11 years prior to joining Abode, and earned a Bachelor of Science degree in civil engineering from Calvin College in Grand Rapids, Michigan.
Director of Community Relations
(510) 657-7409 ext. 247
As a member of the executive team, Bronwyn oversees all communications and development activities for Abode Services, leading a department that acts as a liaison with community groups, media, government leaders, and volunteers. She also manages Abode’s social media posts, website content, and overall online presence. She leads efforts to raise funds that go to programs that helps Abode with its mission to end homelessness. She helps plan and execute Abode’s community meetings, grand opening ceremonies, and other events. Her department writes press releases and articles for print and email newsletters, and manages Abode’s media strategies by working closely with newspapers, TV news stations, and other journalists.
Bronwyn has spent 25 years working in communications and media outreach, working in managerial positions at several nonprofit organizations in the Bay Area. Throughout her career, she has focused her efforts primarily in the field of nonprofit health care, channeling her passion for working to improve the lives of the vulnerable and those less fortunate. Bronwyn grew up overseas – including Belgium and in several countries in Africa – which gave her well-honed skills in languages and an empathy for diversity, and other cultures.
Bronwyn holds a Bachelor’s degree from the University of California, Santa Cruz, and a Master’s degree in education from San Francisco State University.
Director of Human Resources
(510) 657-7409 x208
Marilyn has worked for more than 20 years in the nonprofit sector and brings direct experience in strategic planning, employee relations, communications, change management, public speaking and building alliances. Her rich human resources history includes work with Catholic Charities of the East Bay, where she held the position of Human Resources Director and Deputy Director for eight years. She worked for nine years as Director of Human Resources and Operations with The National Writing Project, an education nonprofit with more than 200 sites nationwide. Marilyn returned to Catholic Charities in San Francisco for more than two years, where she was the Director of Human Resources and gave leadership to accreditation processes. She also served as Director of Human Resources for the City of Alameda Housing Authority and San Lorenzo Unified School District.
Marilyn holds a Bachelor’s degree in liberal studies from California State University, San Francisco; and a Master’s degree in public administration from California State University, East Bay.
Director of Property and Asset Management
Juana oversees the property operations team for Abode Services/Housing for Independent People. She also manages a number of Abode's most important asset management initiatives including rent collection; facilities maintenance; compliance monitoring; brokerage; and capital improvements. She's responsible for maintaining the positive reputation earned by an organization that insists on resident satisfaction, strategic financial planning, financial reporting, and operational excellence to ensure the sustainability of every asset.
Juana oversees the property and asset management department, which operates more than 30 residential properties and 16 commercial properties as supportive, affordable housing throughout the Bay Area, from Oakland to Watsonville.
She has a Bachelor's degree in business management and accounting from the University of Wisconsin-Parkside, and a Master's of Business Administration degree in public administration from the University of Phoenix. Juana has seven years of experience as a licensed broker with the State of California Bureau of Real Estate. She brings to Abode more than 15 years of experience in affordable, supportive, public, and conventional housing.
Director of Programs
(510) 270-1150 ext. 710
As Director of Programs, Kara oversees the program operations of 50+ housing and service programs at Abode Services. She is committed to program delivery that is low- barrier, serves the most vulnerable people in our communities, and is a staunch advocate for programs delivered using the principles of housing first and harm reduction. Through her role, Kara supervises Director level staff and works to build and maintain key relationships with community partners and funders.
Kara has been with Abode Services since 2004 after working 10+ years managing programs and working with youth experiencing homelessness and/or with disabilities at Easter Seals of the Bay Area and Fred Finch Youth Center. For the past, 10 years while at Abode, she has been the Director of Health and Wellness launching Project Welcome Home, the first Pay for Success program in California, Greater HOPE Full Service Partnership, and THP+FC foster care placement program. Kara holds a Bachelor of Arts in Psychology from California State University – East Bay.
Director of Social Services
(510) 657-7409 x202
Janine ensures the successful implementation of social service programs within Abode Services. She is responsible for maintaining compliance with funding regulations, program goals, and stakeholder expectations. Janine provides program oversight for Abode in Alameda, Napa, Santa Clara, Santa Cruz Counties.
Prior to joining Abode Services in 2018, Janine supervised resident and social services for an affordable housing management and development company in Los Angeles. She was also responsible for establishing strategic partnerships with community-based organizations for more than 50 properties. Janine received a Master’s degree in social work from the University of California, Los Angeles with an emphasis on organizations, communities, and policies. Janine also earned a Bachelor’s degree in sociology from California State University, Northridge.
Director of Health and Wellness, Alameda County
(510) 657-7409 ext. 325
Denah oversees and implements programs that serve Abode Services’ most at-risk participants with a focus on mental and physical health. These programs help a wide variety of individuals, including emancipated foster youth, people experiencing chronic homelessness, and people with disabilities.
Denah supervises program staff and works to build and maintain key relationships with community partners and funders. She oversees our HOPE Project Mobile Health Clinic, a partnership with the Tri-City Health Center that brings critical services to people who may have difficulty reaching traditional service sites. She also supports the Coordinated Entry process in Alameda County for Abode Services.
Denah joined Abode Services in 2014 as a case manager for one of our mental health teams, Wellness Connections, and then was promoted to the position of Program Manager. Since 2015, she has managed our Greater HOPE FSP Program serving adults experiencing chronic homelessness and severe mental health challenges. Prior to working at Abode, she spent five years as a mental health clinician assisting children and families with reunification, probation, and adoption services.
Denah holds a Master’s degree in social work and is a licensed clinical social worker.
Director of Housing Programs, Santa Clara and San Mateo Counties
(510) 657-7409 ext. 50
At Abode Services, Katie oversees a large and rapidly growing housing program portfolio in Santa Clara and San Mateo Counties. Her department works closely with the Office of Supportive Housing in Santa Clara County, landlords, and multiple service providers and nonprofit groups to effectively re-house families, people with significant disabilities, veterans, and other vulnerable groups. She analyzes an organization's critical funding requirements, identifies deficiencies and potential opportunities, and develops innovative and cost-effective solutions to enhance efficiency and improve services.
Katie joined Abode Services in 2015 as a Program Manager in San Mateo County, where she helped launch Abode's new programs. Katie was promoted to Director of Housing Programs in 2017. Her work experience includes 17 years in the nonprofit sector. During that time, she served as executive director of an East Palo Alto nonprofit organization that provided housing for young mothers ages 19-22. She also provided program direction and management at nonprofit groups, such as Big Brothers Big Sisters and Habitat for Humanity. Katie holds a Bachelor’s degree in politics from the University of California, Santa Cruz.
Director of Quality Improvement
(510) 657-7409 ext. 1019
Angie is responsible for guiding Abode Services’ quality-improvement efforts. She strengthens Abode’s capacity to provide high-quality services in an environment that is customer-oriented, data-driven, and performance-based. Prior to Abode, Angie was a public sector consultant providing services to local government and nonprofit agencies in the areas of evaluation, needs assessments, and community planning. Angie served as the lead evaluator for Santa Cruz County’s Sobering Center and Project Thrive, a violence-prevention initiative focused on improving access to culturally competent, trauma-informed services for young men of color. She has extensive experience with data-driven, decision-making processes, such as Results-Based Accountability (RBA), and has utilized community-driven strategic planning processes, such as Mobilizing for Action through Planning and Partnerships (MAPP).
Angie has a Bachelor’s degree in ethnic studies from U.C. Berkeley, and a Master of Public Affairs degree from Princeton University.
Director of Financial Planning and Analysis
(510) 657-7409 ext. 342
Susan is responsible for managing Abode’s organizational financial planning, ensuring that it uses sound business judgment and best practices to improve and maintain its fiscal strength and stability. She uses her excellent leadership ability, accounting expertise, deep knowledge of business modeling, and resource optimization to best manage multi-faceted financial systems. Susan is a senior finance professional with a strong background in developing and leading finance teams in complex environments. Susan holds extensive experience in establishing systems, processes, and procedures that focus on bolstering an organization’s financial strength.
Susan has a Bachelor’s degree in economics from UC Berkeley, a Master’s degree in business from San Jose State University, and is a graduate of the GE Financial Management Program.
(510) 657-7409 ext. 203
Carol oversees all fundraising activities and community relations initiatives. She is also charged with effectively communicating Abode Services’ mission to our stakeholders. Carol’s duties include directing and planning our annual Journey Home Breakfast, building our legacy giving and Home Builders’ donation programs and planning special events throughout the year.
Carol uses her more than decade-long experience in nonprofit administration to ensure Abode Services receives the community support necessary to continue its mission of ending homelessness. In addition to her fundraising duties, Carol runs Abode Services’ marketing initiatives and public relations activities.
Carol was a former court reporter in the Alameda County Superior Courts and holds a certificate in fundraising management from the Center on Philanthropy at Indiana University.
Director of Community Outreach
(510) 657-7409 ext. 804
Jean has worked in the nonprofit sector for more than 24 years, and is one of the longest tenured employees at Abode Services, with more than two decades working in community outreach. In that time, Jean has become our most recognized and popular community ambassador; she is a sought-after speaker by numerous organizations, while representing Abode Services. Jean maintains many organizational partnerships and coordinates community outreach and team-building opportunities with corporate groups, faith organizations, school districts, and community groups to increase awareness of and support for Abode Services.
Jean has recruited, organized, and trained over 3,000 volunteers for Abode Services. She continues to serve as an Abode liaison, developing and sustaining community relationships with leaders of the City of Fremont and others throughout Alameda and Santa Clara counties. She also orchestrates a wide range of special projects to foster efforts that benefit all of Abode’s sites and programs. She serves as a member on the Ohlone College Presidents Advisory Committee, and is an alumna of Women’s Unlimited, Inc., a women leadership network. In 2018, Jean received the African-American Heritage Leadership Award from the office of state Senator Robert Wieckowski.