Working With Clients

Behind the statistics documenting our effectiveness are thousands of lives transformed. Our permanent housing and supportive services programs improve the lives of adults and children who are homeless throughout Alameda, Santa Clara, Santa Cruz, San Mateo, and Napa counties. 

What participants in our programs say about us:

Once I met staff from Abode Services’ HOPE Crisis Outreach Team, things started to turn around. The outreach team always found me, no matter where I was. If they said they were coming, they were always there. - R.

[Abode Services was] my second chance…it helped crack the door open. - C.

This program is helping me with the steps I need to progress in society and get back to work . . . It’s very exciting, my very first place! - A.


The people our programs serve are homeless and/or very low-income. They encompass some of the most vulnerable groups in our community, including:

  • Families: more than a quarter of the people in our programs are children under the age of 18. Our programs provide these children and their families with the stability and support of a home.
  • Emancipated foster youth and their children. Many young adults in foster care are at high risk of homelessness when they turn 18, due to the lack of family and other social supports. Our programs help these young adults make a successful transition to adulthood and independence. 
  • Veterans, from people who served during World War II to young men and women recently returned from Afghanistan. Veteran homelessness is a national shame, and we are part of the effort to end it. 
  • Individuals experiencing chronic homelessness: those who have been homeless for long periods or had recurring intervals of homelessness, and who are living with a long-term disability. These individuals come to our programs with some of the most significant barriers to housing stability. 

We recognize that these groups vary in the barriers they may have to finding and keeping housing. We work with households in our programs to develop individualized service plans, helping them connect with supportive services that address their needs and goals, and promote their success in housing.